Help Desk information specialist cercasi

[pieru]

Società Italiana, facente parte di un gruppo internazionale cerca per assunzione part-time (4 ore giornaliere):

HELP DESK - INFORMATION SPECIALIST I


Description
Provide IS Help-Desk first line support. Troubleshoot problems via phone, determine call routing to second level support. Provide standard call management practices, track resolution, enter data into call handling system.

Experience
Perform basic PC/printer set-up and troubleshooting. Configure PCs with standard software, provide on-site support. Assist with system upgrades and moves.
Assist other IS groups with day-to-day operational support activities. Configure laptops using standard hardware/software configuration.

Medium level of English, written and oral, is required.

Eventuali interessati sono pregati di farmi avere domande o curriculum via pm, grazie

Pieru

[pieru]

Società Italiana, facente parte di un gruppo internazionale cerca per assunzione part-time (4 ore giornaliere):

HELP DESK - INFORMATION SPECIALIST I


Description
Provide IS Help-Desk first line support. Troubleshoot problems via phone, determine call routing to second level support. Provide standard call management practices, track resolution, enter data into call handling system.

Experience
Perform basic PC/printer set-up and troubleshooting. Configure PCs with standard software, provide on-site support. Assist with system upgrades and moves.
Assist other IS groups with day-to-day operational support activities. Configure laptops using standard hardware/software configuration.

Medium level of English, written and oral, is required.

Eventuali interessati sono pregati di farmi avere domande o curriculum via pm, grazie

Pieru